Ground, 19th & 23rd Floor Menara Keck Seng, 203, Jalan Bukit Bintang, 55100, Kuala Lumpur
8:30am to 5:30pm
(Monday to Friday excluding public holidays)
Complaint / dispute Handling
You can lodge a complaint / dispute via mycustomerservice@uobkayhian.com. Upon receipt of your complaint / dispute, we will acknowledge your case within 1 business day followed by a investigation. A resolution shall be communicated to you within 7 business days from the acknowledgement date. In the event more time is required to resolve your case, we will notify you of the new timeline and provide you with an interim status update (where applicable).
Central Region
East Coast Region
Northern Region
Southern Region
East Malaysia